Information for Enrolled Families
Policies
Makeup Classes
Make-ups for missed classes are allowed on a space-available basis. Make-ups may be taken before or after the missed class. They must be taken within the current semester. To schedule a make-up, visit our registration page and follow the instructions for scheduling a make-up class.
Refund/Credit Policy
Cancellation and a full refund (less a $25 cancelation fee) is permitted up to 14 days before the first class of a semester. Credit towards a future semester issued if canceling within 14 days of first class. No refunds or credit issued after first class.
Class Cancelation Policy
If a class is canceled due to teacher illness or any other reason, we will provide a makeup class at a later date.
Taking Pictures in Class
In order to support the child-caregiver connection and full presence and participation with the activities being offered in our classes, we request that you refrain from using your phones and cameras during class time.
Maintaining a Healthy Environment
Please do not attend class if you or your child is ill. If you or your child has had a fever, you must be fever-free for at least 24 hours (without the assistance of fever-reducing medication) before returning to class.
If you or anyone in your household has any symptoms of COVID or has had close contact with others in the last 2 weeks who have or suspect that they may have the COVID-19 virus, please stay home. Our teachers reserve the right to send a family home from class.
Help minimize germs. The best defense against catching a typical illness is to wash both your hands and your child’s hands immediately after class.
Timeliness Request
Please do your best to arrive at class on time – it will make your child's adjustment easier, and we do plan to start classes promptly.
FAQ's
Are snacks and toys allowed?
Please avoid bringing snacks into indoor classrooms. In addition to being a distraction, we sometimes enroll children with allergies who will react to “dust” from cookies or other snacks with a minimal nut product. Bottles, cups, and breastfeeding in class are fine, as necessary.
Do You Offer Drop-In Classes?
Class continuity is important for the learning and comfort of all participants, so typically families must register for a session, not per class on a drop-in basis.
Is it OK for more than one adult to come to class?
All parents, grandparents, or caregivers are welcome to attend class at any time – no need to ask. Whole family music making in your home is extremely valuable to your child's musical development, and attending class occasionally helps the other family members to join in at home.
May I Bring an Un-registered Sibling or Friend?
If you have an older child who is off school and you wish to bring him/her along to class, please contact us. Siblings under 5 who are coming regularly need to be registered.
We encourage you to refer friends and welcome them to join in a class for a trial demo. Email us in advance to make sure there is room in the class.
Do You Offer Gift Certificates?
Gift certificates for any amount towards Music Together Rivertown classes can be purchased at any time. It makes a nice baby shower or birthday gift. Grandparents love to buy these for holiday gifts. Let us know what you need a few days in advance.
Do You Sell Instruments?
Some of the items we use in our classes, and Singalong Storybooks of Music Together® songs are available from Music Together Worldwide.
Your Role
Modeling for the Children
Your active participation, in class and at home, is the key to your children learning and growing musically. At Music Together we introduce parents and their young children to the joys of actively making music rather than passively consuming it.
Avoiding Verbal Directives
It can be tough to restrain the impulse to give your child directives such as "Do what she is doing, hold your instrument this way” but children respond best by just seeing and hearing your model. We allow toddlers to wander throughout the room. If you'd like your child to come back to you, please redirect them physically instead of calling out. Of course, watch out for your child’s safety, but mostly your job is to just relax and have fun!
Using Music Together® Music and Songbooks
Play your music at home and in the car as frequently as possible, especially during the first few weeks of class. Make it available to your child to listen to while she is playing or before nap or bedtime.
Use the songbook at storytime instead of a regular book, and sing through the songs as you go along. Looking at the printed notes on the page will help children understand that music is something that can be read, like words. Familiarization with notation will help them when they are more ready for formal music instruction, typically when they are school-aged. Download the full notation from your account on musictogether.com.
Parent Education Resources
New Music Together parents receive a Parent Education Guide. During class, your teacher may point out examples of music development. We are also happy to discuss your child's progress in obtaining musical competence at any time outside of class.
Accessing Your Music
Create your account on musictogether.com or the app by entering the code that is inside your songbook. Your first song collection will be unlocked right away. In subsequent sessions, add the code and unlock more music! We recommend downloading your music from musictogether.com at the start of the session. If you have any trouble, email support@musictogether.com.

